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Insurance Information Strategies

(IIS)

IIS is an evaluation of market forces, business issues and technology trends that are impacting the insurance industry. Understanding the business drivers shaping the industry, translating industry changes into strategic business initiatives and defining the information requirements critical to success. Particular attention is paid to the issues and implications of industry evolution, electronic commerce, business processes and systems, and organization and culture.

• Service Scope
  
• Industry Strategic Issues
  
• Market and Regulatory Dynamics
  
• Customer Relationship Management (CRM)
  
• Product and Application Development
  
• Distribution Performance and
• Profitability
  
• IT Performance and Benefits Maximization Operations
  
• Benchmarking

TABLE OF CONTENTS