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Electronic Busines Strategies (EBS)

EBS addresses technology and business issues affecting an organization's ability to manage its
information value/supply chain, the lifecycle of information spanning from customer interactions to
commerce transactions, and the intellectual capital, resources, and organizational constructs
key to future innovation.

Service Scope
Electronic Commerce
Web sales/marketing
commerce site design
electronic catalogs
supply chain/partner management
procurement, Web advertising
portal strategies
extranets
electronic payment security (e.g., SET),
EDI
business collaboration
providers/integrators

Content Management
Web publishing
content creation/authoring
dynamic publishing
Web site creation/management
intranet/extranet content
security architecture
XML
Internet site design/component strategies
Document Supply Chain
document management
imaging
document automation
workflow/work management
search/retrieval
COLD/output management
product data management
groupware, etc.

Knowledge Management
corporate portal/intranet strategies
search/filtering/personalization
content/information mining
collaboration and teamware
publish/subscribe and webcasting
competitive intelligence
sales automation
customer information management
innovation drivers

Organization/Integration
new roles/orgs for IT: making the web
organization work with the "traditional"
organization
strategic sourcing